Shipping Policy

All orders are processed within 2–3 business days (Monday–Friday), excluding holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping times vary depending on the carrier selected at checkout.

Delivery times are estimates and may vary due to carrier delays, weather, or high shipping volume periods.

Total delivery time includes both processing and shipping:

We ship orders using major carriers such as:

Carrier selection may vary based on destination and shipping option chosen at checkout.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers.

If your order is:

Please contact us at support@trackstax.com, and we will assist you in resolving the issue.

It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate.

If an incorrect address is provided:

Track Stax is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If this occurs, we recommend contacting the shipping carrier directly. We are happy to assist you with filing a claim if needed.

We currently ship to select international destinations.

For any shipping-related questions, please contact:

support@trackstax.com
Track Stax (EA Products LLC)
Canton, Massachusetts, United States